Terms & Condition

These terms and conditions (the "Terms and Conditions") govern the use of www.Prolyncs.com (the "Site"). This Site is owned and operated by Prolyncs Inc. This Site is a Saas based website which offers business management tools that are published on it.

By using this Site, All Prolyncs user's accounts, whether you are a Service Provider user or End users, agree and acknowledge that you have read and understand these Terms and Conditions and give their consent to abide by them at all times.

Definitions

Prolyncs: Prolyncs.com, Prolyncs INC, its affiliated partners and employees.

Service providers: Those who sign up on prolyncs.com business platform and their staff members and publish their business services on Prolyncs website.

Customer/End Users: Any user who signs up on Prolyncs Customer Portal to get book Business services offered by the service providers.

Third Party/Partners: The third party service providers that Prolyncs use for delivering the services prolyncs offers such as Payment Processing, email & text reminders.

User Accounts: Customer or End User, Service Provider user, Employees user & Prolyncs Administrators.

Business Services: All types of services and classes listed on Service providers Prolyncs business page.

About Prolyncs Website Solutions

Prolyncs offers online business management tools for Service Providers where end users can book Business services offered by the service providers in the easiest way possible.

Prolyncs Website availability:

There may be Service disruptions caused due to uncontrollable factors which might lead to the unavailability of Prolyncs website. You understand and acknowledge that Prolyncs website might not be accessible during website routine maintenance or other reasons that are within and beyond our control.

Prolyncs Operational Guidelines::

We reserve complete and sole discretion concerning the operation of the Prolyncs Website. We may, among other things:

1. delete an email or private message if an End User has not accessed it within the time established by our policies;
2. make available to third parties information relating to the Prolyncs Website and End Users (subject to the limitations defined in our Privacy Policy);
3. withdraw, suspend or discontinue any functionality or feature of the Prolyncs Website; and
4. review uploaded files, forums, chats, and user submissions and authorised restrictions on access thereto

Acceptable Use

All User accounts of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

Harass or mistreat other users of our Site;
Violate the rights of other users of our Site;
Violate the intellectual property rights of the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent;
Submitting any inaccurate information, committing fraud or falsifying information in connection with your Prolyncs account;
Post any material that may be deemed inappropriate, copyright or offensive;
Infringes copyrights of Prolyncs website or third parties
Using any End User or Service Provider information from the Prolyncs Website for any commercial purpose, including, but not limited to, marketing;
Transmit computer viruses that could affect other users and services.; or
Accessing, monitoring, tracking or copying any content or information including personal information of others.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

User Contributions

All Prolyncs Users types may post or perform the following actions on our Site:

Items for sale;
Photos;
Videos;
Schedule, Cancel, reschedule Business Services;
Save Service Providers as favourites;
Public comments; and
List the Business services that they offer..
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Service Provider User Account Mandatory Acknowledgements, Requirements Obligations:

• Service Providers are responsible for the Business Services and products they provide to end users/customers at their business location and the agreement for those Business Services and products is between the Service Providers and their Customers. Prolyncs Inc is in no way liable to customers/end users for the Business Services they receive from Service Providers.
• Service Providers cannot send unsolicited emails, text messages or other electronic forms of marketing communication to end users via the Prolyncs Business Platform.
• Service Providers are responsible for their inability to use Prolyncs business platform and any unauthorised access to their Prolyncs account which might result in their data loss, theft, disclosure & breach events. Service Providers agree to process and supply the Business Services to the Highest Industry Standards. You must at all times provide the Business Services on the Website and App at the same prices you offer on your own website. For the avoidance of doubt, you are permitted to offer lower prices or special offers to closed groups of individuals (both online and
• offline), directly at your business location and on alternative online sales platforms.
• Service Providers must ensure that you have all licences, consents, qualifications, authorities & insurance that are required for you to perform the Business Services.
• Service Providers must ensure that all information supplied to your BusinessProfile is accurate, not misleading and legally compliant.
• Service Providers are responsible for the cancellation and rescheduling policies set up by them.Prolyncs is solely a technology provider and does not act as a commercial booking agent. Prolyncs doesn’t offer any functionality to end users to pay online for the business services booked by them. Customers and Service Providers are able to cancel Pay Cash In-Store Bookings up until the time of the appointment and no contract is created between the Customer and the Service Provider until the appointment takes place. Confirmation and reminder emails will be sent to Customers via the Prolyncs Business Software on behalf of the Service Provider, but the Service Provider is responsible for providing their Business Services to the end user/Customer and handling any cancellations or rescheduling directly with the Customer/end user or via the Prolyncs Business Software itself. Prolyncs has no further involvement in any payment transactions for any business services booked on Prolyncs website.
• Service Providers are responsible for ensuring that the content listed on the Prolyncs Website are accurate at all times, and are reflective of Service Providers Business Services, pricing, staff availability, Cancellation Policies and No- Show Policies, and other content that they actually offer. It is the Service Provider's obligation to transfer this information to Prolyncs by keeping this information on their Prolyncs Account on the Prolyncs Business Software (including calendar availability) up-to-date at all times. Prolyncs has the right to suspend or terminate any Service Provider Account if the Service Provider fails to provide the required information to Prolyncs.
• The Service Provider can publish their Business profile page. Service providers are responsible for maintaining accurate information in their Business Profile, and where photographs are used, Service providers are responsible for ensuring that photos uploaded onto their Business Profile accurately reflect their Business services and place of business. Service Providers may manage and modify the contents of their Business Profile through the “Online Booking” section of the Prolyncs Business Software.
• The Service Provider shall fulfil their obligation to provide Service Provider Business Services Offerings for all Prolyncs Bookings. In particular, the Service Provider must honour the Cancellation Policy and No-Show Policy for Business services that were in place at the time that the Prolyncs Booking was made.
• If the Payment for any goods or Business services has not been processed via the Prolyncs website or its third party payment gateway providers then Prolyncs Inc is not liable for any refunds for any product or service
• The Service providers must accept all Prolyncs Bookings, and may only decline to accept Prolyncs Bookings in exceptional circumstances. In return, Customers are entitled to receive Business Services equal to those included in their Prolyncs Booking at the price indicated on the Prolyncs Booking. Service Provider may not impose any extra or additional fees or charges that contradict or otherwise alter the Terms of Sale of any Prolyncs Booking, unless expressly agreed by the Customer. If a Customer receives Business Services that are less than the value of the amount paid for the Prolyncs Booking, they may be entitled to a refund by the Service provider equal to the difference between the value of the service received and the value of the Prolyncs Booking.
• If a Service provider fails to honour any of its obligations listed above, the Service provider shall be considered to be in Material Breach of this Agreement and may forfeit any payments due to it in connection with that Prolyncs Booking, other penalties as defined within this Agreement notwithstanding.
• As a Service provider you take full ownership and warrant that your business is not engaged in any illegal activities including anything that's against the law and will be held responsible for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Prolyncs User Accounts

When you create an account on our Site, you agree to the following:

You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account, If you commit fraud or falsify information in connection with your use of the Prolyncs Website or in connection with your account on the Prolyncs Website, your account will be terminated immediately and we reserve the right to hold you liable for any and all damages caused by your conduct, to pursue legal action through relevant local and national law enforcement authorities; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
All Prolyncs User types consent to receive electronic communication from Prolyncs Inc on behalf of service providers in regards to their appointments, Promotional offers and other communications such as technical noticies, software updates, targeted marketing, security alerts & surveys etc.

The following Business types are available on our Site:

We only allow the business types and subtypes mentioned on our prolyncs business page (https://www.prolyncs.com/serviceprovider) to register on Prolyncs business platform and publish their Business services on Prolyncs Website. All the other businesses are prohibited and their accounts will be deactivated as soon as Prolyncs team becomes aware of that.

Third Party Goods and Business Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
User Goods and Services
Our Site allows Service Providers to publish their Business services. We do not assume any responsibility for the Products and Business services users book or sell on our Site. We cannot guarantee the quality or accuracy of any Products and Business services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and Business services on our Site.

Prolyncs Subscriptions

Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Service Provider subscriptions can be cancelled from the subscription section in your Prolyncs account or by sending us an email on support@prolyncs.com. Prolyncs will not process refunds for the remaining days in a month after we receive the notice of cancellation from the service providers. Service Providers can access and use the Prolyncs account until the remaining days left after cancelling. Prolyncs will delete or deactivate the Service Provider account as per our Privacy Policy. For one time subscription plans there will be no refunds. Please refer to our Pricing page for more information.

Free Trial

We offer the following unlimited free trial of our basic plan and a 30 day free trial for monthly paid plans which begins when the service provider registers for a new account. The free trial includes all the features mentioned in our Standard & Premium monthly plan.
At the end of your free trial, the following will occur: After the free trial expires the user account will be deactivated or deleted as per our privacy policy if the user account is not renewed with our offered monthly subscriptions.
To cancel your free trial, please follow these steps: Service providers can cancel their monthly paid plan from the subscription section in your Prolyncs account or you can cancel your free trial by emailing us on support@prolyncs.com.

Payments

We accept the following payment methods on our Site:
Credit Card;
Debit; and
Direct Debit.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery
We do not offer product deliveries purchased through prolyncs. All the products purchased via prolyncs are only available for pick up from the store location it was purchased..

Refunds for Business Services
We do not provide refunds for Business services booked on our Site as the payments will be processed between end users and service providers.
All the appointments booked via prolyncs may be subject to a cancellation fee as per the service provider cancellation policy which will also be handled offline between the end users and service providers.

Offline Payments
If the Payment for any goods or Business services has not been processed via the Prolyncs website or its third party payment gateway partners then Prolyncs Inc is not liable for any refunds for any product or service.

Reviews, Feedbacks and Comments
All Prolyncs User types understand and agree that all Reviews, Feedback, Comments you post on the Prolyncs Website, and any information contained in a Service Provider information profile on the Prolyncs Website are public and not private. Any other person (whether or not a user of the Prolyncs Website) may read your Reviews, Feedbacks, Comments without your knowledge. Please do not include any Personal Information (as defined in our Privacy Policy or otherwise) in your Reviews, Feedbacks, Comments. Prolyncs Inc does not control or endorse any Reviews, Feedbacksor Comments found in any part of the Prolyncs Website, and we specifically disclaim any liability concerning the Reviews, Feedback, Comments on the Prolyncs Website including any objectionable content. Any Reviews, Feedbacks, Comments Prolyncs users post to in connection with the
Prolyncs Website is publicly available.

By placing any information or other material on Prolyncs Website(including but not limited to posting messages, uploading files, inputting data or engaging in any other form of communication), you automatically grant (or warrant that the owner of such content has expressly granted) to Prolyncs Inc a perpetual, royalty-free, non-exclusive, irrevocable, unrestricted, worldwide licence to use, copy, sublicense, reproduce, distribute, redistribute, modify, adapt, publish, edit, translate, transmit, create derivative works of, publish and/or broadcast, publicly perform or display any materials or other information (including without limitation, ideas contained therein for new or improved products or Business services.

Governing Law
The Parties to this Agreement submit to the jurisdiction of the courts of the Province of Ontario for the enforcement of this Agreement or any arbitration award or decision arising from this Agreement. This Agreement will be enforced or construed according to the laws of the Province of Ontario.

OWNERSHIP OF INTELLECTUAL PROPERTY

All intellectual property and related material on Prolyncs Website is the property of Prolyncs INC or is being used with permission, including any trade secrets, moral rights, goodwill, relevant registrations or applications for registration, and rights in any patent, copyright, trademark, trade dress, industrial design and trade name (the "Intellectual Property") that is developed or produced under this Agreement, will be the sole property of Prolyncs Inc. The use of the Intellectual Property by Prolyncs Inc will not be restricted in any manner.
The Service provider or other user types registered on prolyncs website may not use the Intellectual Property for any purpose other than that contracted for in this Agreement except with the written consent of the Prolyncs Inc. The Service provider or other user types registered on prolyncs website will be responsible for any and all damages
resulting from the unauthorised use of the Intellectual Property.

Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites:
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Prolyncs Inc and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using the Prolyncs website you indemnify and hold harmless Prolyncs Inc and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.

Additional Terms
Prolyncs allow end users to get Business services and products for children of age 13 or younger. Parents or legal guardians give consent and agree to our terms and conditions and privacy policy when they buy or get Business Services on behalf of their children’s

User Authentication:
Users may be asked to provide a valid mobile number or email address via prolyncs which will be used to verify the user accounts by sending a code via text or email that will need to be entered as requested on Prolyncs.com or on Prolyncs mobile applications.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

User Account Transferability:
These Terms of Use, and any rights granted hereunder, are not assignable, transferable or sublicensable by you except with Proylncs Inc prior written consent, but may be assigned by Prolyncs Inc without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

Support@Prolyncs.com
You can also contact us through the feedback form available on our Site.
Effective Date: 27th day of June, 2022